Work History
Caretaker
Rockwell Care Services, Pocatello, Idaho
March 2022 - April 2024
- Worked to maintain a healthcare-grade data entry system
- Handled client challenges that required me to keep a levelheaded demeanor while under duress
- Cared for clients requiring 1 on 1 care for 12-hour shifts
IT Helpdesk Tech
ISU ITRC, Pocatello, Idaho
August 2021 - January 2022
- Responsible for providing technical support ranging from password resets to computer imaging
- Provided service for emotionally stressed or limited technical proficiency clients
- Ticketing system documentation and assignment were part of daily work
Apprentice Electrician
Saunderson Electric, Pocatello, Idaho
Summer Season 2021
- Measured and installed cable and switch boxes
- Worked regularly in ~100 degree heat and carried 80lb wire spools
- Measured and marked with 1/2" maximum degree of error
Pro Desk Loader
Lowe's, Chubbuck, Idaho
January 2019 - May 2021
- Loaded 16' drywall/trex, concrete pallets, and other materials safely with a forklift
- Worked with consumer and business clients
- Fulfilled customer service and order processing roles during downtime